Maintenance

Maintenance

Strata maintenance is an integral aspect of managing strata properties, which include apartment buildings, condominiums, and townhouse complexes. By ensuring that common areas and facilities are well-maintained, property owners and residents can enjoy a safer, cleaner, and more appealing environment.

Strata Management Group can assist body corporate schemes in the management of the day-to-day maintenance needs as well as project manage larger maintenance items.

We have an extensive database of suitable qualified and licensed contractors as we understand the necessity of using compliant contractors, that have all the necessary WH&S and Insurance documentation.

Please note, quote requests and work order will only be issued upon written instruction / approval from the body corporate committee.

Emergency

All emergency situations should be dealt with through the normal emergency service providers.

• State Emergency Services (SES): For storm and flood assistance, call 132 500.
• Police: For immediate danger, dial 000.
• Energex: For emergencies, contact 13 19 62. For power outages, call 13 62 62, or for general inquiries, dial 13 12 53.
• Queensland Fire Department: For fire emergencies, call 000.

If your scheme has a caretaker, they should be your first point of contact for common property maintenance emergencies. If a contract attends to an emergency after hours maintenance call and the matter is deemed an Owner responsibility, the call out fee and associated costs will be charged to the Lot Owner.